Privacy Policy

Last Updated:13/09/20251. IntroductionCuokka (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app and website.2. Information We CollectAccount Data: name, email, password, or login via Google/Apple.
Usage Data: meal plans, pantry items, preferences, shopping lists.
Location Data: only if you allow, to show nearby surplus food.
Payment Data: handled securely by Stripe; we do not store card details.
Device Data: log files, cookies, and analytics for performance.3. How We Use Your InformationTo provide meal planning, pantry tracking, surplus marketplace, and grocery shopping services.
To process payments and subscriptions via Stripe.
To connect buyers and sellers in the surplus marketplace.
To enable shopping fulfillment via Instacart affiliate.
To send alerts (subscription expiry, pantry expiry, admin updates).4. Sharing of InformationWith other users (e.g., name, pickup details) when you buy/sell in the surplus marketplace.
With Stripe (payments) and Instacart (affiliate fulfillment).
With authorities if required by law.
We never sell your data.5. Legal Basis for ProcessingEU/EEA Users (GDPR):
Contractual necessity (to provide the service).
Legitimate interests (to improve and secure the app).
Consent (for location and marketing emails).U.S. Users:
We comply with applicable U.S. state laws, including CCPA/CPRA for California residents.6. Data Retention & SecurityWe keep your data as long as your account is active or as required by law.
You can request deletion at any time.
We use encryption, secure servers, and industry-standard safeguards.7. Your RightsEU/EEA Users: right to access, correct, delete, restrict, object, and request portability.
U.S. Users: may request access to, or deletion of, personal data in accordance with state laws (such as CCPA/CPRA in California).Contact us at [email protected] to exercise your rights.8. Children’s PrivacyCuokka is not intended for users under 16 in the EU or under 13 in the U.S. (COPPA).
We do not knowingly collect data from children under these ages.9. International TransfersYour information may be stored and processed outside your country of residence, including in the U.S. and EU. We take steps to protect your data wherever it is processed.10. UpdatesWe may update this Privacy Policy. Changes will be posted at cuokkaapp.com/privacy.